Directives
        
        The Bank of Zambia issues directive in order to complement and/or clarify provisions of the law and other regulations that are in issue. Below are links to copies of directives that have been issued by the Bank of Zambia relating to payment systems.
    
    
            
            
            Directives on Unwarranted Charges and Fees on Electronic Money Services [2024-08-02]Electronic_Services_Unwarranted_Fees.pdf
            
            
            Directive on Electronic Money Issuance [2023-07-14]Directive202307ElectronicMoneyIssuance2023.pdf
            
            
            Directives on Money Transfer Services [2021-09-10]202109NationalPaymentSystemsMoneyTransferServicesDirectives.pdf
            
            
            Guidelines for Conducting Regulatory Sandbox [2021-04-01]202104GuidelinesforConductingRegulatorySandbox.pdf
            
            
            Directive on Domestic Automated Teller Machine, Point of Sale, Internet Transactions and Mobile Payments [2020-02-07]202002DomesticAutomatedTellerMachinePointofSaleInternetTransactionsandMobilePayments.pdf
            
            
            Directive on Processing of DDAC and Funds Transfers on ZIPSS [2018-08-31]201808ProcessingofDDACandFundsTransfersonZIPSS.pdf
            
            
            Directive on the National Financial Switch Implementation [2015-02-13]201502GazzeteNotice98-NationalSwitch.pdf
            
            
            Directive on Cheques and Direct Debit Instructions Issued on Insufficiently Funded Accounts [2010-05-14]201005GovernmentGazetteonUnpaidChequesandDDACCs.pdf