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Payment Systems

  • Overview of payment systems in Zambia
    • Systemically Important Payment Systems
    • Non-systemically Important Payment Systems
    • Regional Payment Systems
  • Payment Systems Regulatory Framework
    • Directives
    • Circulars
    • National Payment Systems Act
    • Payment Systems Rules
  • Payment Systems Oversight
  • Designation of Payment Systems
    • Designated Payment System Institutions
  • Payment Systems Outlook
  • Payment Systems Vision and Strategy

Designated Payment System Institutions

The Bank of Zambia is responsible for the designation and licensing of Payment Systems, Payment System Participants and Payment System Business. Below is the list of designated payment system entities in Zambia. 

 

DESIGNATED PAYMENT SYSTEMS

No. Operator Institution Payment system(s) Month/Year of Designation Physical Address
1 Zambia Electronic Clearing House Limited CIC/DDACC Clearing Apr 2008

Zambia Electronic Clearing House Limited

COMESA House

Ben Bella Road

LUSAKA

2 Financial Transaction Services Zambia Limited Switching Apr 2012

Financial Transctions Services Limited

Radian Retail Park

8357-Great North Road

P.O. Box 3679

LUSAKA

3 ZamLink eSwitch Zambia Limited Switching services Apr 2008

Zamlink eSwitch Limited

Zambia Red Cross Society Building

2837 Los Angeles Boulevard

Longacres

P.O Box 38138

LUSAKA

4 Cellulant Switching services May 2008

Cellulant Zambia Limited

Stand no. 4658/A

Chikwa Road

Ridgeway

LUSAKA

5 Bank of Zambia ZIPSS/RTGS Apr 2008

Bank of Zambia

Head Office

Cairo Road

Bank Square

P.O. Box 30080

LUSAKA

6 Real Pay Zambia Limited Payment System - Direct Debit Solution/ Online Payment Card Acceptance Jan 2019

Real Pay Zambia Limited

Plot Number 2374 - Unit B

Counting House Square

Thabo Mbeki Road

P.O. Box 35139

LUSAKA

7 LinkNet Zambia Limited Payments technology, payment infrastructure delivery, mobile wallet solutions, enterprise messaging and financial transaction processing May 2019

LinkNet Zambia Limited

Premium House – 4th Floor 

Mboya Road

P.O. Box 37330

LUSAKA

8 Paynow  Zambia Limited Payment Processing Sept 2019

Paynow  Zambia Limited

2nd Floor, Regus Arcades

Great East Road

LUSAKA

9

NetOne Payment Systems Limite

Payment processing services using QR code/ USSD  Sept 2019

NetOne Payment Systems Limited

P.O. Box 37680

Plot No. 12553 Zambezi Road

Roma

LUSAKA

10 DigitalPaygo Payment gateway, Aggregation, integration Dec 2019

Digital Shared Services Limited 

Garden City Mall Office Park

Unit B6

Great East Road 

Waterfalls

LUSAKA

11 Zynle Technologies Payment Aggregation Jun 2020

Zynle Technologies Limited

19003 off Kwacha Road

Olympia Park

P.O. Box 33864

LUSAKA

12 ProBASE Limited Payment gateway, Aggregation, integration Aug 2020

ProBASE Limited

P.O. Box 38671

37 Paseli Road

Northmead

LUSAKA 

13 Hobbiton Technologies Limited Payment Aggregation Apr 2021

Hobbiton Technologies Limited

2287 Corner of Lagos and Lubuto Road

LUSAKA

14 Tumeny Payments Limited Payment Aggregation Dec 2021

Tumeny Payments LimitedPlot 26454 

Kasama Road

Chalala 

LUSAKA

15 Primenet Solutions Limited Payment Aggregation July 2022

Primenet Solutions LimitedNo 191B 

ChindoRoad

Kabulonga

LUSAKA

16 Finclude Zambia Limited Payment Aggregation Sept 2022

Finclude Zambia Limited

Plot No. 128/70

Off Palm Drive

Chelstone

LUSAKA

17 Izwe Loans Zambia Public Limited Payment Aggregation Dec 2022

Izwe Loans Zambia Public Limited

Plot 1278 Lubuto House

Lubuto Road

Rhodes Park

LUSAKA

18 Techmasters Zambia Limited Payment Aggregation Mar 2023

Techmasters Zambia Limited

Plot No 37861

Off Alick Nkhata Road

Mass Media Area

LUSAKA

19 Savannafin Technologies Limited Payment Aggregation Mar 2023

Savannafin Technologies Limited

4th Floor Premium House

Independence Avenue

LUSAKA

20 Olympus Tech Pay Limited Payment Aggregation Mar 2023

Olympus Tech Pay Limited

Plot 8502

21st Street

Natwange East

KITWE 

21 Nsano Zambia Limited Payment Aggregation Mar 2023

Nsano Zambia Limited

Plot 6755 Chainama Road

Olympia Park

LUSAKA

22 Elipa Zambia Limited Payment Aggregation Mar 2023

Elipa Zambia Limited

11 Sable Road

Sable House

Kabulonga

LUSAKA

23 CirclePay Limited Payment Aggregation May 2023

CirclePay Limited

Stand 4

Second Floor

Office Block 2

ECL Business Park

KITWE

24 Goodfellow Digital Ltd  Payment Aggregation Jun 2023 Goodfellow Digital Ltd

Plot 6082

Sibweni Road

Northmead

LUSAKA

25 Craft Solutions IT Zambia Limited Payment Aggregation Jun 2023

Craft Solutions IT Zambia Limited

Plot 110

Ibex Redhill Road

Lilanda Estates

LUSAKA

26 Prestwood Payment Limited Payment Aggregation Feb 2024

Prestwood Payment Limited

Plot 18

Great East Road

Handsworth Park

LUSAKA

27 Bridging Gap Solutions Limited Payment Aggregation Feb 2024

Bridging Gap Solutions Limited

Plot 29954

Corner of Manchinchi and Paseli Road

Northmead

LUSAKA

28 PayScan Zambia Technologies Limited Payment Aggregation Feb 2024

PayScan Zambia Technologies Limited

Plot 20848

Corporate Park, Block 4

Alick Nkhata Road

Mass Media

LUSAKA

29 Sabipay Technologies Limited Payment Aggregation May 2024

Sabipay Technologies Limited

Plot No. 137/3

Masansa Close

Off Bwinjimfumu Road

LUSAKA

30 Zoykpay Limited Payment Aggregation May 2024

Zoykpay Limited

Thabo Mbeki Office Park

Ground Floor

Office No. 3

Thabo Mbeki Road

LUSAKA

31 Flutterwave Zambia Limited Payment Aggregation Aug 2024

Flutterwave Zambia Limited

9th Floor Sunshare Towers

Katima Mulilo Road

Olympia 

LUSAKA

32 InstaCom Payment Solutions Zambia Limited Payment Aggregation Oct 2024

InstaCom Payment Solutions Zambia Limited

Block 8E 6755 Elisa House

Olympia 

LUSAKA

33 Effectivo Innovations Limited Payment Aggregation Oct 2023

Effectivo Innovations Limited

Block 4 Corporate Park

Alick Nkhata Road

Mass Media

LUSAKA

 

DESIGNATED PAYMENT SYSTEM PARTICIPANTS

No. Name of Payment System Participant Payment systems designated to participate on Month/Year of Designation Physical Address
1 AB BANK  CIC, DDACC & ZIPSS/RTGS Aug 2011

AB Bank

Plot No. 7399

Chainda Place

Off Cairo Road

P.O. Box 38173

LUSAKA

2 ABSA BANK CIC, DDACC & ZIPSS/RTGS Apr 2008

ABSA Bank

Plot No. 4644

Elunda Park

Cnr Tito Road & Nasser Road

P.O. Box 31936

LUSAKA

3 ACCESS BANK CIC, DDACC & ZIPSS/RTGS Oct 2008

Access Bank

Plot 682

Cairo Road Northend

P.O. Box 35273

LUSAKA

4 BANK OF CHINA CIC, DDACC & ZIPSS/RTGS Apr 2008

Bank of China

Plot No. 2339

Kabelenga Road

P.O. Box 34550

LUSAKA

5 CITIBANK CIC, DDACC & ZIPSS/RTGS Apr 2008

Citibank house, Plot No. 4646, Addis

Ababa Roundabout,

Corner Chikwa/Nasser Roads,

P.O. Box 30037

LUSAKA

6 ECOBANK CIC, DDACC & ZIPSS/RTGS Dec 2009

Ecobank

Stand No. 22768

Corner Great East/Thabo Mbeki Roads

P.O. Box 30705

LUSAKA

7 FIRST ALLIANCE BANK CIC, DDACC & ZIPSS/RTGS Apr 2008

Frist Alliance Bank

Plot No. 627

Alliance House

Cairo Road

P.O. Box 36326

LUSAKA

8 FIRST CAPITAL BANK CIC, DDACC & ZIPSS/RTGS May 2011

First Capital Bank

Kwacha Pension House - Ground Floor

Plot No. 4604

Tito Rd off Church Road

LUSAKA

9 FIRST NATIONAL BANK CIC, DDACC & ZIPSS/RTGS Jun 2009

Stand No. 22768

Corner Great East /Thabo Mbeki Roads

P.O. Box 36187

lusaka

10 INDO ZAMBIA BANK CIC, DDACC & ZIPSS/RTGS Apr 2008

Indo Zambia Bank

Plot No. 6907

Cairo Road

P.O. Box 35411

LUSAKA

11 STANBIC BANK CIC, DDACC & ZIPSS/RTGS Apr 2008

Stanbic Bank

Stanbic Bank House

Addis Ababa Drive

P.O. Box 31955

LUSAKA

12 STANDARD CHARTERED BANK CIC, DDACC & ZIPSS/RTGS Apr 2008

Standard Chartered Bank

Plot 108

Standard House

Cairo Road

LUSAKA

13 UNITED BANK FOR AFRICA CIC, DDACC & ZIPSS/RTGS Mar 2010

United Bank for Africa

Stand No. 22768

P.O. Box 36794

Corner Great East / Thabo Mbeki Roads

LUSAKA

14 ZANACO CIC, DDACC & ZIPSS/RTGS Apr 2008

Zanaco

P.O. Box 33611

Plot No. 33454

Cairo Road

LUSAKA

15 ZAMBIA INDUSTRIAL COMMERCIAL BANK CIC, DDACC & ZIPSS/RTGS Oct 2018

Zambia Industrial Commercial Bank

Farmers House

Central Park

Corner of Church road  and Cairo road

P.O. Box 30228

LUSAKA


DESIGNATED PAYMENT SYSTEM BUSINESSES

No.   Name of Payment Systems Business  Type of business designated to operate Month/Year of Designation Physical Address
1 Airtel Mobile Commerce Zambia Limited Mobile Payments (Mobile Payment services and money transmission services) Mar 2011

Airtel Mobile Commerce Zambia Limited

Airtel House, plot No. 2375 CNR of Addis Ababa & Great East Rd,

Box 320001

LUSAKA

2 Zoona Mobile Payments (Mobile Payment services and money transmission services) Oct 2009

Zoona Limited

Plot No. 1 Chila Road

Kabulonga, 

LUSAKA

3 MTN Mobile Money Limited Mobile Payments (Mobile Payment services and money transmission services) Jan 2012

MTN Mobile Money Limited

Plot no. A2/55//609 Zambezi road, Roma,

LUSAKA

4 National Savings and Credit Bank Proprietary Money Transfer (money transmission services) Jul 2009

Savers House Plot NO. 248B,

P O Box 30067,

Cairo Road,

LUSAKA

5 Roraima Payment Services Zambia Limited (formally know as Money Express Limited) Local Money Tranfer (money transmission services) Oct 2008

Money Express Limited

Comcapital House 7393

Chainda Place

P.O Box 36706

LUSAKA

6 Zambia Postal Services Corporation (Zampost) Western Union International Money Transfer (money transmission services) Sep 2008

ZamPost

Corner of Moffat & Broadway Provident Hse,

P.O. Box 71845,

NDOLA

7 Necor Money Transmission Services Jul 2008

NECOR

12 Lonhro House, Cairo Road,

P.O Box 31465,

LUSAKA

8 Bayport Mobile Payments Solutions (MPS) Money Transfer (money transmission services) Dec 2009

Plot No. 68

Bayport House

Independence Avenue

P.O. Box 33819

LUSAKA

9 United Bank of Africa Money Gram International Money Transfer (money transmission services) Dec 2009

United Bank for Africa

Stand No. 22768

Acacia Park CNR of Great East Rd & Thabo Mbeki Road

P.O. Box 36794

LUSAKA

10 First Capital Bank RIA International Transfers (money transmission services) May 2011

First Capital Bank

Kwacha Pension Hse Ground Floor

Plot No. 4604

Tito Road, off Church Road

LUSAKA

11 Stanbic Bank Money Gram International Money Transfer (money transmission services) Jan 2009

Stanbic Bank House

Addis Ababa Drive

P.O. Box 31955

LUSAKA

12 ZANACO Money Gram International Money Transfer (money transmission services) Sep 2008

Zanaco

Cairo Road

P.O. Box 32111

LUSAKA

13 Ecobank Western Union International and Rapid Transfer Money Transfer (money transmission services) Dec 2009

Plot NO. 22768 Acacia Park

Corner Great East Road & Thabo Mbeki Road

LUSAKA

14 PostDotNet Money Transmission Services Oct 2009

PostDotNet

Suite 106

Foxdale Courts

Zambezi Road

Roma

LUSAKA

15 Cactus Financial Services  Western Union International Money Transfer (money transmission services) Sep 2008

Cactus Financial Services

Shop No. 3, Luangwa House

Cairo Road

LUSAKA

16 Standard Chartered Bank Western Union International Money Transfer (money transmission services) Oct 2008

Standard Chartered Bank

Plot 108

Standard House

Cairo Road

LUSAKA

17 Access Bank Western Union International Money Transfer (money transmission services) Jul 2009

Access Bank

Plot 682

Cairo Road Northend

P.O. Box 35273

LUSAKA

18 AB Bank RIA International Transfers (money transmission services) Aug 2011

AB Bank

Plot No. 7393

Chainda Place

Off Cairo Road

P.O. Box 381732LUSAKA

19 Kazang Spargris Zambia LTD Mobile Money Mar 2013

Shop No. 3 Acacia Park

Arcades

Great East Road

LUSAKA

20 Zambia National Building Society Proprietary Money Transfer (money transmission services) Dec 2014

Centuary House

P.O.BOX 30420,

LUSAKA

21 Madison Finance Western Union International Money Transfer (money transmission services) Dec 2014

Dar-es-salaam Place

Cairo Road

P.O.BOX 34366

LUSAKA

22 Zamtel Kwacha Mobile Payments (Mobile Payment services and money transmission services) Feb 2015

Zambia Telecommunications Company Limited

Zamtel House

Corner of Church/ Chilubi Road

 P.O Box 37000

LUSAKA

23 Mukuru Money Transfers Money Transfer May 2015

Mukuru Money Transfer

P.O Box 36038

LUSAKA

24 Broadpay Zambia Limited Payment Services Sep 2015

BroadPay Zambia Limited

Corner of great east road and Katopola Roads

Unique House - 1st Floor

Rhodespark

LUSAKA

25 cGrate Zambia Limited Payment Services Mar 2016

cGrate Zambia Limited

Plot 35214,

Alick Nkhata road

Kalingalinga

LUSAKA

26 FINCA Zambia Limited Money Transfer Services Jul 2017

Chief Executive Officer

FINCA Zambia Limited

Plot No. 609 Zambezi Road - Suite 111

Foxdale Court

P.O. Box 50061

LUSAKA. 

27 Virtual Space Zambia Limited E-Money Issuance and Money Transfer services Feb 2018

Virtual Space Zambia Limited

Plot 5402/M

Los Ageles Road

Makeni

LUSAKA.

28 Union 54 Limited (formerly known as Zazu Africa Limited) E-money Issuance/Prepaid cards Sep 2018

                                                                               Union 54 Limited

Plot 1253 Chaholi/cnr Mambulima Road

LUSAKA

29 SamAfrica Online Zambia Limited E-money Issuer - web based Jan 2019

SamAfrica Online Zambia Limited

Unit B

Jacaranda Mall

P.O. Box 71451

NDOLA

30

MyPay Financial Solutions Limited

E-money Issuer Jun 2020

MyPay Financial Solutions Limited

Finance House – 4th Floor – Heroes Place

P.O. Box 34376

Cairo Road

LUSAKA

31 SmartPay Solutions Limited Payment Services, Money Remittance Services  Jun 2020

SmartPay Solutions Limited

377A Bishop Road

Kabulonga

LUSAKA

32 Redstone Zambia Limited Money Remittance Services Dec 2020

Redstone Zambia Limited

Plot 106/A56 Retreat Avenue

Roma Park

LUSAKA

33 Instapay Africorp Limited Money Remittance Services Feb 2021

Instapay Africorp Limited

Plot 1

Nalubuto Road

Rhodes Park

LUSAKA

34 Paycode Zambia Limited E-money Issuer Apr 2021 Paycode Zambia Limited

Plot 86

Independence Avenue

LUSAKA

35 SmileFin Technologies Limited  E-money Issuer Jul 2021 SmileFin Technologies Limited 

2nd Floor Blue House

Arcades

Great East Road

LUSAKA

36 SpeedPay Zambia Limited E-money Issuer Mar 2023 SpeedPay Zambia Limited

Villa 48

Millennium Village

Birdcage Walk Road

Longacres

LUSAKA

37 Monyglob PTY Limited Money Remittance Services Mar 2023 Monyglob PTY Limited

Plot 29389 

Makeni Road

Makeni

LUSAKA

38 Jabu Wallet Ltd E-money Issuer Mar 2023 Jabu Wallet Ltd

Plot No. 12592 

Mwembeshi Road

Chinika Industrial Area

LUSAKA

39 Mytalu Zambia Limited E-money Issuer Jun 2023

Mytalu Zambia Limited

Plot 1014

Church Road

Rhodes Park

LUSAKA

40 LOLC Finance Limited Payment Services Sep 2023

LOLC Finance Limited

Green City Office Park

Danny Pula Road

LUSAKA

41 Lupiya Pay Limited E-money Issuer Sep 2023

Lupiya Pay Limited

1st Floor

Sartunia House

Dunduza Chisidza Crescent 

LUSAKA

42 Pulse Financial Services Limited (Trading As EFC) Payment Services Sep 2023

Pulse Financial Services Limited

Pangean Office

2nd Floor 

Unit 11

Great East Road

Show Grounds

LUSAKA

43 Spectrum Corporate Services Limited T/A Datamatix Technology   Electronic Money Issuance Feb 2024

Spectrum Corporate Services Limited

Plot 10

Spectrum House

Great East Road

Jesmondine

LUSAKA

44 GIGX Technologies Limited Money Remittance Services May 2024

GIGX Technologies Limited

No. 12 Harrison Chongo Street

Woodlands

LUSAKA

45 Yafika Mobile Money Limited Emoney Issuance Jul 2024

Yafika Mobile Money Limited

Unit 8E Pangea Office Park

Great East Road

LUSAKA

46 Guilder Payment Solutions Limited Emoney Issuance Aug 2024

Guilder Payment Solutions Limited

9th Floor, Sunshare Towers

Katima Mulilo Road

Olympia

LUSAKA

47 Inclusive Money Technology Limited Emoney Issuance Aug 2024

Inclusive Money Technology Limited

4 Bishop Office Park

Bishops Road

Kabulonga

LUSAKA

48 Spenn Zambia Limited Emoney Issuance Oct 24

Spenn Zambia Limited

Unit 1 & 2 Counting House

Piziya Office Park

Thabo Mbeki Road

LUSAKA

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